Cay3 hp Carepaq 3 Yr NBD HC236A Warranty OfficeJet Pro Condition: Manufacturer's Part #: HC236A Cay3 Part #: 21872 -148841 Condition Notes: Original Packaging - Open Box Contents of Package: Plan Descriptions, Support Service Agreement, Registration Card, and HP Care Pack Certificate Detailed Description: NOTE: The following detailed information is accurate to best of our knowledge, however, we cannot guarantee that the specifications listed here are 100% correct. What we can guarantee is that the manufacturer's part number listed is the manufacturer's part number you will receive. Please be sure to research this part number to ensure the specifications below are to your satisfaction. Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices. Choose Next Day Exchange Hardware Support when you need to: replace defective hardware the day after it goes down, take advantage of convenient door-to-door pick-up and delivery, rapidly access over-the-phone problem diagnosis and technical support, and find a cost-saving alternative to onsite hardware support. Protect your investment! Upgrade the standard warranty on your new or refurbished Officejet or OfficeJet Pro to a total of three years of next-business-day exchange. Compatibility: Covers Officejet Pro and Mobile DeskJet Note: Coverage begins the day you bought the product, and this upgrade must be purchased within a year of that date. What's included? Upgrade of standard warranty to total of three years of coverage Upgrade to next-business-day exchange of product from current 4–10 business days Three years of parts and labor coverage Toll-free, 24 x 7 support Quick problem assessment and repair with HP-trained service representative Assistance with installation, configuration, setup, problems, and normal operation Requirements Coverage begins on product purchase date Coverage extends service to A total of three years Plan must be purchased within a year of purchase date Registration by Web, fax, or mail must be completed/returned upon delivery of hardware product Hardware must be in original working condition; service plans do not cover preexisting damage Available only in the United States General Type Extended service agreement Service Included Replacement Location Shipment Full Contract Period 3 years Response Time Next business day Details Service & Support Details Extended service agreement - replacement - 3 years - shipment - response time: next business day Technical support - phone consulting - 3 years - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday We accept Visa, Mastercard, and American Express direct through our secure product checkout site. We do accept PayPal as well. Paypal payments will only be accepted from confirmed addresses. We don't accept any type of escrow. For any products sold that are damaged, lost, or stolen by shipper in transit to Buyer, an insurance claim must be submitted to the shipper, not to Cay3. Cay3 is not responsible or liable for loss or resulting damage due to shipper's negligence or theft. If you are paying with PayPal you may use the Pay Now button within the product at closing or by logging into My eCRATER and checking your Won products to begin the checkout process. If you are using any other form of payment you will receive information on how to proceed in your winning product email. If you have any issues with checkout you can call us at 913-322-2102 Mon - Fri between 9:00 a.m. and 5:00 p.m. CST Condition Legend Back to Top
